Terms and conditions of booking
The Provider – AWM Weddings
The Customer/Client/Venue - The person booking AWM Weddings for their event.
The following contract and its terms comprise an agreement between the Provider and the customer for the hire of the agreed equipment and services.
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This written contract sets out the full intentions of the parties and supersedes any previous written or oral agreements made between the parties.
Payment -A non-refundable deposit of 25% is required to secure a reservation for the event and date, the balance of the agreed rental charge and any fee's are due 28 days before the Customer’s event. Unless otherwise agreed by both parties and clearly stated on the booking agreement and signed.
If the operator has to use the equipment for a time period in excess of the hire period agreed, the additional time will be billed to the customer at the following rates: £100 per hour of use. Idle hours are charged at £50 per hour. Payment for any additional time required must be paid before any additional hours are provided.
Service Period - Provider agrees to have any items hired, operational for a minimum of 80% during this period; operations may need to be interrupted for maintenance of the equipment (e.g. - restocking photo paper, paper jams, bulb replacements, dancefloor cleaning). But we will always ensure your full agreed time is fulfilled if possible.
Access, Space & Power - The Customer will arrange for an appropriate space to be made available for the equipment hired at the event venue. We require a flat level indoor space and access to standard 13 amp sockets within 5m.
The client must ensure good access is available at the venue and on ground floor, unless otherwise stated and agreed to. Above ground floor must have useable working lifts and we cannot accept any responsibility should this not be accessible and is at the delivery/operators discretion if we can still provide the service, if any extra work is involved, such as manually carrying equipment upstairs, extra fees will apply.
If the venue is a marquee, only level, dry and raised floor is acceptable and must be stated and agreed before booking, if on delivery/setup, we feel this hasn’t been fulfilled and acceptable for our equipment, we will not carry on and supply our equipment and fees will still be payable.
Date Changes & Cancellations - Any request for a date change must be made in writing at least thirty days in advance of the original event date. Change is subject to availability and receipt of a new booking agreement. If there is no availability for the alternate date, the deposit shall be forfeited and the event cancelled.
Any cancellation will forfeit any deposit payment made.
Your deposit is non-refundable however we will move your hire date if possible.
If the event is cancelled within 28 days then full outstanding balance is still required and will not be refunded. We hold the right to this under our own discretion.
Loss or Damage To Provider's Equipment - The Customer assumes complete responsibility for any loss of or damage to the Provider’s equipment (other than fair wear and tear) caused by any misuse of the equipment by the Customer, their employees or their guests.
The Customer shall be responsible for any loss of or damage to the Provider’s equipment caused by Theft, Fire, Flood or Accidental and any malicious damage caused to the equipment.
Indemnification - The Customer agrees to, and understands the following:
a) The Customer will indemnify the Provider against any and all liability related to the customer’s event and use of the Provider’s equipment.
b) The Customer will indemnify the Provider against any and all liability associated with the use of any pictures taken at the Customer’s event by the Photo Booth or by its operatives, employees or affiliates.
The Customer agrees to, and understands the following: All persons using the Photo Booth or equipment at the Customer’s Event hereby given to AWM Weddings the right and permission to copyright and to reproduce or otherwise use any photographic portraits or pictures of any Photo Booth user who may be included in whole or in part, via any or all media now or hereafter known for illustration, art, promotion, advertising, trade, or for any other purpose.
In addition the Customer hereby releases, discharges and agrees to maintain AWM Weddings free from any liability arising out of the taking of said picture or any subsequent processing or publication thereof including, without limitation, any claims for libel or invasion of privacy.
MISCELLANEOUS TERMS - If any provision of these terms shall be unlawful, void, or for any reason unenforceable under contract law, then that provision, or portion thereof, shall be deemed separate from the rest of this contract and shall not affect the validity and enforceability of any remaining provisions, or portions thereof.
This is the entire agreement between the Provider and the Customer relating to the subject matter herein and shall not be modified except as agreed in writing by both parties.
In the unlikely event that it is not possible, other than for reasons beyond the Provider’s control, to provide an operational Photo Booth for at least 80% of the agreed service period, the Provider shall make a refund to the Customer calculated pro rata from the total charge made for the agreed service period.
Where the rental includes a photographic printer and for any reason printed photographs
cannot be provided on site at the time of the event, the Provider will have a digital copy and will still print all pictures and give the client copies at the soonest date possible.
We always have some spare equipment such as cameras and computers, encase of failure and will get the equipment back to fully working condition as quickly as possible and the client must understand technology can malfunction. But we will do everything within our power to give the client the full service required.
If no service is received or possible, the Provider’s maximum liability will be the return of all payments received from the Customer. The Provider is not responsible for any consequential damages or lost opportunities upon breach of this agreement.
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AWM weddings reserve the right to stop the usage of the booth or any equipment at any time during the event if they feel that the photo booth or equipment is being misused in any way that is dangerous to any persons, or potentially damaging to the product/booth.
Dance floor hire is electric and as it undergoes a lot of jumping and movement on the floor and is common for some panels to slightly disconnect with excessive hard movement on the same panel, we cannot accept any responsibility for some panels to stop working throughout the event, we will set up the floor and ensure its fully working before use. If at the time of set up some panels do not function and the spares on hand also do not rectify this, we will give part refunds per each panel not working, up to a maximum of half of the separate fee for the dance floor alone. But will give a 50% refund of the dancefloor portion of the equipment hired if the complete dancefloor does not work when set up.
So a plain acrylic (without LED function) dancefloor will still be set up for use.
No drink or food is permitted on the dance floor or in or on any equipment and the client/customer/venue is responsible for ensuring this and they hold the responsibility of any damage, malfunction or injury of their own guests and themselves. The DJ or entertainers should be informed by the client to have regular announcements to enforce this. Any spillages or glass breakages should be reported and cleaned up straight away.
Suitable footwear should always be worn on the dancefloor and any unsuitable footwear that is dangerous to themselves and others and may cause damage to the equipment must be removed. Or not permitted on the dancefloor.
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We do not hold any responsibility for any injuries to any guest at the Clients event.
Any damages to the dance floor due to clear negligence or misuse will be the Clients responsibility and liability for repair or replace. Please ensure any guests are removed if they behave in such manner.
Any confectionary or food supplied with AWM Weddings and are available on our sweet carts, Ferris wheel, chocolate fountain or any other equipment is consumed at the customers/client/venues owns risk and we hold no responsibility for any allergies or injury caused. It is the consumer and the clients own risk and knowledge of any allergies or religions. Ingredients for all our supplied food, will be on hand for any queries but if not available, it’s the consumers own knowledge and common sense if it’s suitable for them, otherwise advised not to consume.
AWM weddings have Public Liability and Employee Liability for all our products and equipment and they are fully PAT Tested every year. We also have a Food Health and Safety and handling certificate level 2.
All certificates are available and it’s therefor the customer’s responsibility to request these for the venues if required and arrangements made for us to send them. We always carry certificates just in case.
It is the customer/clients responsibility to have an agreement made and the consent from the venue that any item we supply, mainly the dance floor, that we can supply and lay the equipment on their floor and sufficient room for what is hired, will fit, if the dancefloor that’s payed for is too big and we supply a smaller one, no refund shall be made.